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Revocation terms and conditions

Right of revocation

You may cancel this contract within 14 days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party appointed by you and other than the carrier, took possession of the last goods.

To exercise your right of cancellation, you must inform us (ck-Merchandising GmbH , Willeckstr. 7, D-35614 Asslar, Germand, Tel.: ++49 (0)6443/81284-0, e-mail:, Web: www. via a clear declaration (e. g. a letter sent by post or e-mail) of your decision to cancel this contract. You may use the attached sample cancellation form; however you are not obliged to do so.

If notification of the exercising of the right of cancellation is sent on time, this shall be sufficient to comply with the cancellation period.

Consequences of cancellation

If you cancel this contract, we shall refund to you any payments received from you, including delivery costs (with the exception of any additional costs incurred by you choosing a type of delivery other than the standard, cheapest delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. We use the same means of payment for this refund as you used in the original transaction, unless something else has been explicitly agreed with you; under no circumstances will you be charged any fees because of this refund. We may refuse a refund until we have received the goods back again or until you have demonstrated that you have returned the goods, depending on which is the earlier date.

You must return or hand over the goods immediately and in any case at the latest within fourteen days from the day, on which you notify us of the cancellation of this contract, to (ck-Merchandising GmbH , Willeckstr. 7, D-35614 Asslar, Germany, Tel.: ++49 (0)6443/81284-0, e-mail:, Web: www. The period is deemed observed if you send off the goods before expiry of the period of fourteen days. We bear the costs of returning the goods. Items which can be sent by parcel post are to be sent back at our cost and risk. Items which cannot be sent by parcel post shall be collected from you at our cost.

You may only be liable for damages for deterioration of the goods, insofar as the deterioration is attributable to handling of the goods, which goes beyond examining the characteristics and functionality.

End of the revocation terms and conditions

The right of revocation shall not apply in the case of distance selling contracts for the delivery of goods made to customer specification or clearly tailored for personal requirements, or which, due to their properties, are not suitable for return or that may deteriorate rapidly or where the use-by date has been exceeded.

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